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US ME Windham |
Store Managers- Dunkin' Donuts/ NGP Management- Windham, ME Area |
NGP Management, LLC/Dunkin Donuts | 7/14 | |
| Details:燱e are an established and fast growing franchisee of Dunkin' Brands. We currently operate over 122 stores throughout Massachusetts, Maine, Vermont and New Hampshire. We are seeking Store Managers for the surrounding areas of Windham, ME. ESSENTIAL DUTIES AND RESPONSIBILITIES:聽Product Quality路聽聽聽聽聽聽聽聽 Maintain coffee standards 路聽聽聽聽聽聽聽聽 Utilizes and maintains Redbook路聽聽聽聽聽聽聽聽 Maintains donut case standards 脴聽 Ensures that bagels are within their 8-hour shelf life脴聽 Ensures product shelf lives are met脴聽 Ensures all products are available脴聽 Understands and executes the donut change over process路聽聽聽聽聽聽聽聽 Oversees the consistent planning, training ,coaching and preparation of all products聽Guest Service路聽聽聽聽聽聽聽聽 Ensures all guests receive a pleasant and proper greeting路聽聽聽聽聽聽聽聽 Ensures crew executes service procedures properly路聽聽聽聽聽聽聽聽 Team Service is used to expedite the process of assembling customer orders 路聽聽聽聽聽聽聽聽 Drive-thru Service times are met, monitored and logged daily (fast track)路聽聽聽聽聽聽聽聽 Speed and accuracy times are met at both the front and drive-thru路聽聽聽聽聽聽聽聽 Team demonstrates a sense of urgency 路聽聽聽聽聽聽聽聽 Deployment chart utilized and completed daily路聽聽聽聽聽聽聽聽 Ensures successful opening and closings of all aspects of the store operations路聽聽聽聽聽聽聽聽 Creates an environment in the store that builds energy, vitality and fun 聽路聽聽聽聽聽聽聽聽 Utilizes and practices the LAST process路聽聽聽聽聽聽聽聽 Completes travel paths every 30 minutes路聽聽聽聽聽聽聽聽 Performs night visits 聽聽Safety and Sanitation路聽聽聽聽聽聽聽聽 Serv Safe Certified路聽聽聽聽聽聽聽聽 Maintains all customer view areas and restrooms路聽聽聽聽聽聽聽聽 Utilizes a 聽master cleaning system路聽聽聽聽聽聽聽聽 Practices all safety and sanitation procedures路聽聽聽聽聽聽聽聽 Understands the Dunkin Donut Employee Health Standards路聽聽聽聽聽聽聽聽 Ensures all foods are dated and FIFO is present路聽聽聽聽聽聽聽聽 Follows store safety guidelines路聽聽聽聽聽聽聽聽 Appropriately responds to emergencies and crisis鈥檚 (fire, robberies etc.)路聽聽聽聽聽聽聽聽 Understands and follows all OSHA regulations路聽聽聽聽聽聽聽聽 Follows all Health Department regulations聽聽Leadership路聽聽聽聽聽聽聽聽 Responsible for ensuring that the store is operating safely, legally and profitably路聽聽聽聽聽聽聽聽 Models behaviors outlined in the Pocket Operations Guide路聽聽聽聽聽聽聽聽 Utilizes TTM (talk in, thru, and out of position)路聽聽聽聽聽聽聽聽 Communicates effectively路聽聽聽聽聽聽聽聽 Takes Initiative, Leads by example 路聽聽聽聽聽聽聽聽 Holds people accountable for excellent results.聽 路聽聽聽聽聽聽聽聽 Actively delegates tasks路聽聽聽聽聽聽聽聽 Demonstrates practical knowledge, problem-solving and decision making skills.聽 Anticipates problems and develops workable solutions.聽聽Training and Development路聽聽聽聽聽聽聽聽 Ensures that a management personnel is on and in charge at all times路聽聽聽聽聽聽聽聽 Recruits, interviews, selects and retains outstanding crew members路聽聽聽聽聽聽聽聽 Trains all new hourly employees using 鈥淥ff to a great start" program路聽聽聽聽聽聽聽聽 Ensures that all promotions are executed as outlined by Dunkin Brands路聽聽聽聽聽聽聽聽 Consistently and continuously focuses on training with the entire team路聽聽聽聽聽聽聽聽 Continuously gives feedback and coaching to team to improve performance路聽聽聽聽聽聽聽聽 Receives an average of 90% or better on Restaurant Operation Reviews路聽聽聽聽聽聽聽聽 Tracking progress of crew training路聽聽聽聽聽聽聽聽 Holds crew meetings regularly to inform, train and develop聽聽聽聽Administration路聽聽聽聽聽聽聽聽 Redbook compliance路聽聽聽聽聽聽聽聽 Cash policies properly executed路聽聽聽聽聽聽聽聽 Maintains adequate coin supply路聽聽聽聽聽聽聽聽 Makes daily deposit路聽聽聽聽聽聽聽聽 Holds crew accountable to own draw路聽聽聽聽聽聽聽聽 Communicates with office daily in regards to deposits路聽聽聽聽聽聽聽聽 Top 25 checklist completed twice daily路聽聽聽聽聽聽聽聽 Conducts regularly and timely performance evaluations of team members路聽聽聽聽聽聽聽聽 Tracks and reviews hourly readings on a regular basis路聽聽聽聽聽聽聽聽 Weekly completes an accurate food inventory路聽聽聽聽聽聽聽聽 Monthly completes an accurate paper inventory路聽聽聽聽聽聽聽聽 Weekly ensures the schedule is posted by Thursday路聽聽聽聽聽聽聽聽 Understands and follows all State and Federal Labor Laws路聽聽聽聽聽聽聽聽 Ensures that all INS regulations are followed including聽 properly completing an the form I-9路聽聽聽聽聽聽聽聽 All new hire paperwork is accurately completed and submitted to office timely路聽聽聽聽聽聽聽聽 Must attend weekly Manager meetings within their district路聽聽聽聽聽聽聽聽 Must attend quarterly company Manager meetings聽Profitability路聽聽聽聽聽聽聽聽 Maintains the operational efficiency and profitability of the store to meet or exceed the stores budget路聽聽聽聽聽聽聽聽 Meets or exceeds sales budget路聽聽聽聽聽聽聽聽 Demonstrates strong teamwork with other members of management to plan, develop and implement methods to build sales路聽聽聽聽聽聽聽聽 Meets or exceeds food budget路聽聽聽聽聽聽聽聽 Develops and implements solutions to control food waste路聽聽聽聽聽聽聽聽 Meets or exceeds labor budget路聽聽聽聽聽聽聽聽 Produces a timely, fair and accurate weekly schedule聽RMT Requirements路聽聽聽聽聽聽聽聽 Servsafe路聽聽聽聽聽聽聽聽 Shift Leader路聽聽聽聽聽聽聽聽 Basic Management路聽聽聽聽聽聽聽聽 Human Resources路聽聽聽聽聽聽聽聽 Store Management Interested candidates should apply online at http://www.qhire.net/coffeejobsEOE | ||||
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